Working with Member Collaboration
Member Collaboration is the tasks that you, as the admin of website, create for your members to login your website to do something.
The page members login called Member Home or My Account. Member login do tasks such as: Update Account Info, Invoice Order History List, Order Status, Check My Payment Info, Upload Files and Photos, Tracking Shipping, Pay Bill, Fill Smart Form, form like: Feedback and Support form, Seminar Training Registration Form, Edit Credit Card Info, Edit Shipping Address Info, Change Password, Make A Donation, Check My Coupon and Promotion..
** NOTE ** Member Collaboration is a special feature because myNet.Dbase acting as Member Collaboration Source. myNet.Office is a few web based software that is built in web database.
Our challenge
To create Member Collaboration is not easy even for pro software developers. Big businesses have web developers to design Member Collaboration. Our challenge here is how to architect and design Member Collaboration such that people with no web skills can do.
What is A Social Collaboration Network?
Is a Network where businesses connect with their customers or members, and then collaborate with them using Member Collaboration.
Can we build Social Collaboration Network in Social Media Network?
Although two Networks are different philosophy, one is Connect, one is Collaborate. However, it is possible to build or merge both networks into one powerful Network.
How important is Social Collaboration Network?
It is very important for businesses. Big businesses like Dell, Future Shop run their online business, connecting and collaborating with their customers on Member Collaboration. Tech Data runs 21 B online business on its Member Collaboration. Members are working for your business advantages. It will save business tens of thousands of service hours. It is time we should invest in R&D to build a Social Collaboration Network.
How Member Collaboration Works? The Theory
To create Member Collaboration you need 3 main components: Member Collaboration Source (Database), Member Collaboration Task (command), and Member Collaboration Attribute (characteristics)
- Member Collaboration Source: Is the
database that contains the collaboration 's data that member will do
something on data. myNet.Dbase is the database source.
For example, Member Collaboration -> Invoice Order List, the Member
Collaboration Source is the database table = x_Invoice
that stores all invoice data.
NOTE: All Member Collaboration Source tables
must include a Member Collaboration Key or Email so that it
distinguishes between Member's collaboration by Email.
- Member Collaboration Task: Is the Tasks or the commands that act or run or executes by Members. Tasks such as: Update/Edit, List, Upload, Form, View, Broadcast, Add ...For example, Member Collaboration -> Invoice Order List, the Member Collaboration Task is List = List all info or invoices of that member.
- Member Collaboration Attribute: Is the
Characteristics, or the Attributes, or Property, is the Fields of
database table the define that Member Collaboration. .
For example, Member Collaboration -> Invoice Order List, the Member
Collaboration Attribute is = INVOICEID, INVOICE_DATE,
STATUS, NAME, PAID BY, SHIPPING_FEE, SALESPERSON ... These attributes
are the Fields of database table x_invoice. You can always change the fields
to display.
** IMPORTANT **
You can create any Member Collaboration or ask members
do any tasks for you if your Member Collaboration satisfies all 3 main
components.
How To Create Member Collaboration Work. In 2 Steps
The way we design is easy so that any one no web
skills can do.
-
Member Collaboration =
Invoice Order Status:
To create this Member Collaboration:
1) Select Member Collaboration Source = table x_invoice. (already
exist) see:
x_invoice.
2) You then select [COLLABORATION] in topmenu -> Select [Create
Member Collaboration Tasks] sub menu -> Follow its GUI interface to
select Member Collaboration Attributes, such as, select: INVOICEID,
INVOICE_DATE, PAID_BY, NAME, PHONE, TAX.. and select the Task = List. DONE.
When members login, they will see Member Collaboration Invoice Order Status
( or Order History).
-
Member Collaboration =
Check My Coupon and Promotion:
To create this Member Collaboration so that when member login
will see their coupon or promotion. You do 2 steps:
1) Create a new database table =
Member_Coupon_Promotion ( or any name, not exist). A new table. It
must have the Email (Member Collaboration Key) field.
2) From then top main menu Collaboration -> Select sub menu =
Create Member Collaboration Tasks -> Pop up GUI windows guides you
step by step to select Fields ( or Member Collaboration Attribute), and
Tasks ( or Member Collaboration Task), in this case = List. That is
it. DONE.
When member logins will see Member Collaboration =
Check My Coupon and Promotion in the left menu
of Member Home. They click on this link, will list all their coupons and
promotions that you entered in the table for them. Of course, each member's
coupon and promotion is different with others based on Email.
What is Member Collaboration Manager?
Member Collaboration Manager lets you manage all the
Member Collaboration properties that you have created. Member Collaboration
is the tasks that you, the web master, have created so that when a member
logins your website can do these tasks. Tasks like: Update Member Account,
Add Extra Address, Upload Files, Change Password, Submit Dealer Form, Check
List Order History, Track Order Shipping...
For example, you have just
created a Member Collaboration Task = Order_History. Later, you want to
Rename its task name Title from Order History = Check Order List History. Or you want to
take out or to add, to change its Member Collaboration Attributes fields
like SHIPPING, SUB_TOTAL, NAME.. Or change the Title, Action...
See Member Collaboration or Login My
Account of the giant online businesses of DELL and FUTURE SHOP
Picture: This is Member Collaboration or My Account of
DELL,
one of the biggest online business.
Where members login to collaborate tasks. It has only few
Member Collaborations, such as: 1) Order Status =
to track status of orders, same as Order
History. 2) My Account Settings = Change
account, Password, Address, same as Update Account Info. 3) My
Coupons = view, get coupon promotion, same as Check Your Coupon and
Promotion of Member Collaborations. The rest links are info, online helps.
Picture: This is Member Collaboration or also called My Account
of Future Shop
one of the biggest online businesses.
Where members login to collaborate tasks. It
has only few Member Collaborations, such as: 1) Order Status =
to track status of orders, same as Order
History. 2) Edit Account information =
lets you Change account, Password, Address,
same as Member Collaboration Update Account Info. 3) Gift Card = view,
get gifts, coupon promotion, same as Check Your Coupon and Promotion of
Member Collaboration. The rest links are info, online helps.
Picture: See myNet.Office's Member Collaboration Member Home where
members login account to do Member Collaboration
Compare with Member Home
of DELL and FUTURE SHOP the giant online businesses, you can see
that myNet.Office's Member Home is more complicated with many member
collaborations than those two giant online businesses. The two important
member collaboration they had:
Order Status and Edit My Account Settings you can
create them easily by using Member Collaboration Tool.
Member Collaboration Manager Main Screen
• To Open Member Collaboration Manager: From top main menu
[Collaboration] -> select [Member Collaboration Manager].
Picture: Member Collaboration Manager Main Screen. There are total 23
Member Collaborations.
SAMPLE OF A MEMBER COLLABORATION
LIST OF ORDER HISTORY FOR MEMBER TO CHECK
HISTORY OF ORDERS
Picture: Member Collaboration List of Order History.
With Catalog Manager, you can do [Action]:
| PROPERTY | DESCRIPTION |
| PROPERTYTASK | The Task name of Member Collaboration Task you create, usually one word. For example, Order_History. |
| AUTHOR_DATE | The Admin who created this tasks and the time. |
| TABLENAME | The database name of Member Collaboration Source you create. For example, database of Order_History is x_invoice. |
| TITLE | The Title name of Member Collaboration you create, usually one word. |
| ACTION | The Member Collaboration Action. For example, Order_History has action = List |
| PROPERTY | The Member Collaboration Attributes of fields you selected from database. |
| ACTION COMMAND | The Action Command you use to manage Member Collaborations |
CHANGE TASK NAMELets you change the name of the Task. For example, change Order_History to Order_List_History  Picture: Click icon
to change the PROPERTYTASK name from Order_History = Order_List_History.
After click [Update] button, the page is submitted and refresh new data. |
EDIT/MODIFY AN EXISTING
MEMBER COLLABORATION AND ITS PROPERTY Lets you Edit, Modify an existing Member Collaboration Task, Property. You can change Title, Database, Filed Property, Action...Then click [OK] button. It displays the last selected property and action at the bottom before making changes.  Picture: Edit, Change an existing Member Collaboration Property. |
 DELETE AN
EXISTING MEMBER COLLABORATION TASK Lets you Delete an existing Task. |
ADD OR CREATE NEW MEMBER COLLABORATION TASK
Lets you Add or Create a new Member Collaboration Task. |
• Member Collaboration is very important. The power of the Net is connect and collaboration. The Net has changed the way we do business. Most big online business websites have built in member collaborations. Tech Data runs 20 B online business. It relies on Member Collaboration to keep their services, supports running.
• Why Member Collaboration is a unique feature? Because it is integrated and collaborated with web database myNet.Dbase. Not many web based software built-in web database.
• Different business has different way of doing business. Big business websites rely on web developers to design Member Collaboration. Medium and small sized businesses can't afford this. Our challenge is to architect, design Member Collaboration flexible, easy to adapt, less cost, easy to create, easy to maintain.
• Keep your online business website busy and productive with member collaboration. Save time for customer service, support, automation. Good luck.